Procedure (GIA2)
This is the procedure you have to follow to reset your password:
clic on the "Forgot Password" link
insert your user name
insert the chosen password twice
choose "via e-mail"
clic on "Invia"
A PIN will be sent to your private email (inserted formerly in the system by yourself or our staff)
Insert this PIN to complete the procedure
In case you don't remember your username, you can get it in the following way:
clic on the "Forgot Login User" link
insert your private email (inserted formerly in the system by yourself or our staff)
clic on "Invia"
Save your private email in GIA
This allows you to reset the password by yourself, which makes it simpler and quicker.
- login to GIA
- Click on "Cambia attributi altri account "
- Insert the email in the field "Indirizzo email privato"
- Click on "Salva" below
- Click on "Ok"
- Click on "Esci" at the top of the site
Change the password to the one of your choice
- Remember the new password should have at least one uppercase letter, one lowercase letter, one number (and possibly one special character). Do not use the special character * (asterisk).
- login to GIA
- Click on "Cambia password"
- Click on "Esci" at the top of the site
Determine when password expires
- login to GIA
- click on "Cambia attributi altri account "
- at the bottom of the page you see something like
Scadenza password
04/03/17 23:59:59 CEST
This means the password expires April 3rd 2017 at 23:59 italian time
Technical details for maintainers
meaning of column with main authorization (user list)
PROBAS-NULL : credentials expired
PROBAS-UTE-PER-GRA : credentials expired for all systems except email
PROBAS-UTE-PER-ACN : active user
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indicazioni recupero password